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Customer Support

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  • Can I change my payment card details?

    If you purchased your subscription through the Apple App Store or the Google Play Store, you would need to update your payment method through your app provider. For subscriptions made via our websi...

  • Is there a free trial period?

    A free trial is not currently available

  • How can I delete my account?

    Open the App: Launch the app on your device and log in with your account credentials if you haven't already. Navigate to the Settings Screen: Once you are logged in, locate the settings icon withi...

  • How can I change my subscription type?

    You can manage your subscription on the platform that you previously used to purchase your app subscription: our website, Apple App Store, or Google Play Store. If you subscribed on Apple App Store...

  • How can I reset my password?

    Click here to go to the reset password screen. Enter your email address and then select "reset". Check your inbox to find the recovery email (allow a few minutes to receive the email and check you...

  • Do you offer refunds/returns?

    When you purchase your Grow With Anna subscription you also agree to have it automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You agree to...

  • How do I cancel my subscription?

    There are three ways to subscribe to Grow With Anna: via our website, Apple App Store, or Google Play Store. In order to successfully unsubscribe from the app you will need to use the same method t...

  • Why can I not log into my account?

    If you are having trouble logging into Grow With Anna, first ensure you are using the correct email address and password. If you have forgotten your password, find more help here. If your login det...

  • How do I report a potential bug?

    To report a potential bug, you will need to submit a support ticket with our team and: Describe the issue you are experiencing - if you are seeing any error messages please include a copy of these...

  • How can I cast the Grow With Anna app to my TV from my phone?

    We support casting via Airplay on iOS devices, to do that please follow the steps provided below: Stream video from your iPhone, iPad, or iPod touch to a TV Connect your device to the same Wi-Fi n...